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David Rowlinson

My Kind of Cruise

FAQ: P&O Cruises - Service Charges

When planning a cruise holiday, understanding the nuances of service charges and gratuities can significantly enhance your experience.

P&O Cruises distinguish themselves by incorporating tipping and gratuities into the overall fare, ensuring a seamless and worry-free voyage for all guests.

Inclusive gratuities: a commitment to exceptional service:

P&O Cruises has embraced a policy where all necessary gratuities are included in the price of your holiday. This means that once on board, you are not expected to provide additional tips to the crew. This approach allows you to fully relax and enjoy the exceptional service without the concern of extra charges. As stated by P&O Cruises:

“Tipping/gratuities are included in the price of your holiday, therefore you won’t be charged extra for this when on board.”

Additional service charges for select services:

While the general policy includes gratuities, it’s important to note that certain services may carry additional charges. For instance, spa treatments booked on board are subject to a 10% service charge, which is added to your on-board account. This gratuity is applied for your convenience, and should you wish to adjust the amount, you can do so during the check-out process.

Room service considerations:

P&O Cruises offers a comprehensive room service menu, allowing you to enjoy meals and beverages in the comfort of your cabin. While a Continental breakfast is included in your fare, other items may incur additional charges. Specifically, on ships like Arvia and Iona, a delivery charge applies to room service orders.

Personalised appreciation:

Although tipping is not required, guests who feel they have received exceptional service are welcome to show their appreciation personally. This gesture is entirely at your discretion and can be a meaningful way to acknowledge crew members who have made your journey particularly memorable.

P&O Cruises’ inclusive gratuity policy reflects their dedication to providing outstanding service without the need for guests to worry about additional tipping. By understanding the specifics of service charges associated with select services, you can better plan and enjoy a seamless cruising experience when you book through us here, at My Kind of Cruise.

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More FAQs

FAQ: P&O Cruises - Cabins

Explore all P&O Cruises cabin types in this guide: suites, balconies, inside & more, plus answers to the most common cabin-related questions.