Serenade of the Seas

Great first cruise on Serenade of the Seas

This was a first cruise for my husband and me. We loved it. Didn’t know what to expect prior to cruising and read different blogs, etc. Turns out we brought lots of unnecessary ‘things’ with us. For instance, we didn’t need a travel clothesline or magnetic hooks or portable motion lights. Our cabin had all that included already. We didn’t need an extension cord for our C-PAP machines and distilled water was provided upon request. We enjoyed the entertainment, and unfortunately had the experience of having our second excursion day cancelled due to high winds and safety concerns. While that was disappointing, it was not the fault of the cruise line. The staff were nothing but kind, friendly and efficient at their jobs. I am thankful we cruised with friends who were experienced cruisers so we could learn some of the ways things are done. Overall we had a great experience and we’re eager to go again

Would do this again in a heartbeat

Embarkation was a breeze, we were onboard before 11 am! The ship was in excellent condition and does not show her age. The crew were awesome, always friendly and eager to assist. Bar attendants were plentiful. MDR food was very good, service super friendly, attentive and fast. The Windjammer offered a changing variety of food especially for lunch and dinner. Chops, Giovanni's and Izumi were also excellent. The variety of food on this ship was incredible. Snack's served at Latitudes and Solarium were also very good. The ocean view stateroom we had on deck 3 was very clean and well kept. Entertainment was enjoyable and activities abundant. I can't think of anything negatives of our 9 night cruise. I would repeat this ship and even the same itinerary in a heartbeat. I highly recommend Serenade of the Seas for a smaller ship experience in a well maintained vessel which offers a lot of space and amenities considering her size.

Excellent service with lots of smiles everywhere

Our head waiter and assistant waiter Iman and Brendon in the main dining room level 5 were without a doubt 2 of the best waiters we've had on a cruise. Their attention to detail and caring were outstanding. they were very personable They made our dining experience fantastic. They were fast and efficient The cruise director Joc was very entertaining especially trying to make light of the changes through out the cruise. he made time to stop and chat with us. The entertainment was great every night. The stars versus stripes was hilarious. Our room attendant did an excellent job keeping our cabin clean and well serviced. Always saw smiles and willingness to help in any way especially after our itinerary was changed and 2 more days added to the cruise because of hurricane Helene. We spent 3 straight days at sea and the entire crew did their best to accommodate every one.

Exceptional Cruise

Serenade is a beautiful ship packed with charm, its crew can’t do enough for the guests, and the standard of food and beverages is up there with some of the best hotels I’ve stayed at. It would be great if the pool levels had some kind of middle ground between being 10 centimetres deep and being 6 foot 8 inches deep. There wasn’t anywhere I could actually swim and be able to touch the bottom. Not a big deal though. Some of the excursions felt a little rushed, especially in Vietnam, but they were enjoyable nonetheless. Special shoutout to Sydney, John, Raymond and Ikadek at R Bar for their absolutely exceptional service. We were really sad to say goodbye to these guys. My only criticism lies with some of the guests on this particular world cruise. There seems to be a sense of entitlement, especially among some older American guests who are sailing the full itinerary. As a younger couple, I feel like we were singled out by such guests and subjected to some frankly rather unnecessary confrontations on a number of occasions when we were simply minding our own business. Thankfully this didn’t detract from our enjoyment, and no blame can lie with Royal Caribbean.