FAQ: MSC Cruises - Service Charges/Gratuities

When you step aboard an MSC Cruise, you are not just embarking on a voyage to exciting destinations - you are also entering a world of top-tier service, comfort, and care.

Behind every part of every experience is a dedicated team working both in front and behind the scenes, in order to ensure your cruise experience is smooth, relaxing and unforgettable.

One question that often comes up for guests, is about service charges and tipping. Here’s what you need to know:

Service charges and gratuities are included

With MSC Cruises, there’s no need to worry about calculating tips or budgeting extra for service: gratuities are already included in your cruise fare. This means that the cost of recognising the hardworking staff who make your experience special is covered before you even set sail.

It's a team effort behind the scenes

From your room steward to the chefs, waitstaff, entertainers, and countless crew members behind the scenes, everyone plays a part in creating a seamless cruise experience. The service charge ensures that all team members are acknowledged for their contributions, not just the ones you see daily.

There is no need for individual tipping

While it may be customary on other lines or in other settings to tip individuals, MSC Cruises does not recommend tipping individual members of staff. The goal is to make your trip as carefree and enjoyable as possible, with no pressure or confusion around tips.

You can simply relax and enjoy your cruise

With everything taken care of, you can focus on what really matters: savouring gourmet meals, soaking up the sun, exploring new cultures, and creating memories with your loved ones. MSC Cruises is committed to providing exceptional service, and that commitment is built into every fare.

So go ahead, book a cruise through our app or website, with the help of our dedicated agents - then board your cruise, relax, and let MSC take care of everything else.