David Rowlinson
My Kind of Cruise
FAQ: P&O Cruises - Web Check in
P&O Cruises now make your journey smoother from the very start, since they rolled out their new online check-in facility that is designed to enhance efficiency and reduce time spent in the cruise terminal.
Following a successful pilot, the feature is now being introduced across all applicable bookings, giving guests more control and flexibility before they set sail.
What can you do with online check in?
With the new web check-in process, you can now complete important steps ahead of your departure from the comfort of your home. Simply visit checkin.pocruises.com and log in using:
- First Name
- Surname
- Date of Birth
- Booking Reference
Once logged in, you’ll be able to:
- Enter passport details for each guest in your booking
- Register a payment card for onboard spending – either one card for all guests or individual cards per guest
- Assign the payment method to each guest (note: all children must have a card assigned)
- Download your boarding pass once check-in is complete
This process not only speeds up your terminal experience but lets you start your holiday sooner – with more time to relax, explore, and enjoy life at sea.
My middle name is not displaying during online check-in. Will this be a problem?
No need to worry. As long as your full name is correctly displayed on your booking, the absence of a middle name during check-in will not affect your embarkation.
I’m unable to pre-register my payment card online. What should I do?
Some card issuers may not be compatible with the online system. If you’re having trouble, try using a different card. Alternatively, your card can be registered during embarkation at the cruise terminal.
Do I need to check in twice for back-to-back cruises?
No, you won’t need to repeat the process. If you’re enjoying two consecutive cruises on the same ship, the onboard reception team will take care of everything, including providing new cruise cards and updating your onboard account.
If you're thinking of booking a cruise for your next holiday, My Kind of Cruise have an app for that! With thousands of cruises at fantastic prices, we pass savings straight to you! Download the app today and get booking!
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What's included when I book a cruise holiday?
What's included on a cruise ship holiday? Is food included? Are drinks included? Are shore excursions included? Are trips included?
Can I choose what time I eat at night, table size and who I am dining with?
The choice of dining times, restaurants and even the size of your table may be available for you to choose at the time of booking.
Do I have to tip or pay gratuities onboard?
Tips and tipping onboard, also known as 'Gratuities', differ for all cruise lines. Some include it, for others it's up to you.
What's a Cabin Category?
Like booking a hotel, a cruise ship has lots of different types of room types- Inside, Window or Porthole, Balcony, Suite. These are cabin categories.
What is a 'Guarantee Cabin'?
Guarantee cabins GTY are a great idea if you're travelling on a budget, don't need cabin number and you're hoping for a free upgrade
Oceanview, Seaview or Outside Cabin- What's the Difference?
Oceanview, Seaview or Outside Cabin- What's the Difference? All have natural light through a window, porthole or floor to ceiling glass.
I've booked, what happens next?
Now you've booked, all you need to do is register with your cruise line so you can see what's happening on your cruise, get all the updates
What are shore excursions?
Shore excursions are organised day trips and tours ashore in each port you visit. Organised trips mean you are fully protected against mishaps
How do I know which cruise terminal I am sailing from?
All the details for reaching your ship, port and terminal will be sent in your final documents, which will be emailed 7-14 days before departure
