FAQ: P&O - Peninsular Club
Thinking about joining the P&O Cruises Peninsular Club? This exclusive loyalty programme rewards returning guests with valuable perks, savings, and special treatment across every voyage. Whether you are new to cruising or a seasoned traveller, it is worth discovering how the Peninsular Club can elevate your experience at sea.
Below, we have compiled a comprehensive Frequently Asked Questions section to help you understand how the club works, what benefits each tier offers, and why joining could make your next cruise even more rewarding.
What is the Peninsular Club?
The Peninsular Club is P&O Cruises’ loyalty and rewards programme for guests who regularly cruise with them. It offers a tiered system of benefits that increase with the number of nights spent on board. Membership is automatic once you have completed 15 nights on board, earning 150 points. Each night spent on board earns you 10 points, and as your points accumulate, you move up through the tiers, unlocking more exclusive benefits.
Why is it worth joining the Peninsular Club?
Joining the Peninsular Club provides a host of benefits that enhance your cruising experience:
- Exclusive discounts: Enjoy up to 10% discount on on-board spending in bars, shops, spas, salons, and shore excursions.
- Priority services: Benefit from priority check-in, boarding, and disembarkation, making your journey smoother and more convenient.
- Special events and gifts: Receive invitations to exclusive events on board, complimentary gifts, and a dedicated loyalty manager to assist you.
- Travel insurance discount: Access a 10% discount on bespoke P&O Cruises travel insurance.
- Exclusive cruise discounts: Get an additional 5% discount on selected cruises, available only to Peninsular Club members
How do I join the Peninsular Club?
Membership to the Peninsular Club is automatic once you have completed 15 nights on board P&O Cruises, earning 150 points. There is no need to apply; your membership will be activated, and you will start receiving benefits on your next cruise.
What are the different tiers in the Peninsular Club and their benefits?
The Peninsular Club has six tiers, each offering increasing benefits:
- Pacific Tier (150-500 points): 5% on-board spend discount, exclusive cruise discounts, dedicated loyalty manager, and special gifts for guests under 17.
- Atlantic Tier (501-1,000 points): All Pacific benefits plus a 7.5% on-board spend discount, a lapel pin, and a complimentary glass of Champagne at a Sail Away Party.
- Mediterranean Tier (1,001-2,000 points): All Atlantic benefits plus an 8.5% on-board spend discount, invitations to cocktail parties on cruises of eight nights or more, and P&O Cruises slippers in your cabin.
- Caribbean Tier (2,001+ points): All Mediterranean benefits plus a 10% on-board spend discount, priority booking, annual gift, priority check-in, welcome reception, and a complimentary half bottle of Champagne.
- Baltic Tier (2,501+ points and 80-200 nights in the past 3 years): All Caribbean benefits plus priority to book preferred seats on flights for Caribbean fly-cruises, a senior officer-hosted fine dining event, and a 50% discount on machine-washable laundry.
- Ligurian Tier (2,501+ points and 201+ nights in the past 3 years): All Baltic benefits plus invitations to inaugural events, access to a hospitality lounge at embarkation, priority disembarkation, and complimentary formal attire pressing service.
How can I check my current tier and points?
You can check your current tier and points by logging into the ‘My Account’ section on the P&O Cruises website. This section allows you to manage your Peninsular Club membership, view your cruise history, and see the benefits available to you.
Joining the Peninsular Club is a rewarding way to enhance your cruising experience with P&O Cruises. With a range of exclusive benefits tailored to your loyalty, each cruise becomes even more enjoyable. Book a cruise with P&O - our helpful and knowledgeable agents are always around - and start earning points and unlocking rewards on your next voyage!
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What's included when I book a cruise holiday?
What's included on a cruise ship holiday? Is food included? Are drinks included? Are shore excursions included? Are trips included?
Can I choose what time I eat at night, table size and who I am dining with?
The choice of dining times, restaurants and even the size of your table may be available for you to choose at the time of booking.
Do I have to tip or pay gratuities onboard?
Tips and tipping onboard, also known as 'Gratuities', differ for all cruise lines. Some include it, for others it's up to you.
What's a Cabin Category?
Like booking a hotel, a cruise ship has lots of different types of room types- Inside, Window or Porthole, Balcony, Suite. These are cabin categories.
What is a 'Guarantee Cabin'?
Guarantee cabins GTY are a great idea if you're travelling on a budget, don't need cabin number and you're hoping for a free upgrade
Oceanview, Seaview or Outside Cabin- What's the Difference?
Oceanview, Seaview or Outside Cabin- What's the Difference? All have natural light through a window, porthole or floor to ceiling glass.
I've booked, what happens next?
Now you've booked, all you need to do is register with your cruise line so you can see what's happening on your cruise, get all the updates
What are shore excursions?
Shore excursions are organised day trips and tours ashore in each port you visit. Organised trips mean you are fully protected against mishaps
How do I know which cruise terminal I am sailing from?
All the details for reaching your ship, port and terminal will be sent in your final documents, which will be emailed 7-14 days before departure
